Frequently Asked Questions

A: Make sure to use your toilet properly and never flush cigarette butts, dental floss, or string down building drains, precisely because they can clog and even burn up sewage pumps by entering and binding the impeller assembly.

A: Cleaning products may alter the treatment process. Always read the label when choosing a cleaning product.

• Danger means... chemical will kill the microbes; use it rarely or never.
• Warning means... that limited use should not affect the system much.
• Caution means... the product will have little effect on the system.

A: It depends too much on how often the pump has to run. The pump that runs more is not going to last as long as the one that doesn't have to work as hard. Choosing a pump that is properly sized to your application and has good electrical supply connected to it will ensure the longest possible life for your pump.

Common signs include low water pressure, sputtering faucets, no running water, unusual noises from the pump, higher electric bills, or the pump running constantly. Our technicians can diagnose the problem and determine whether a repair or replacement is the best option.

Most well pumps last between 10 and 15 years, although some can last longer with proper maintenance. Factors such as water quality, usage, and installation quality all affect lifespan.

Low water pressure can be caused by a failing well pump, pressure tank issues, clogged pipes, leaks, faulty pressure switches, or problems within the well itself. We can inspect your system to identify the source of the issue.

In many cases, yes. Minor electrical issues, pressure switches, control boxes, or pressure tanks can often be repaired. If the pump itself has failed or is nearing the end of its life, replacement may be the more cost-effective solution.

A grinder pump is a specialized sewage pump that grinds wastewater into a slurry before pumping it through your sewer line. They're commonly used in homes where wastewater must travel uphill or long distances.

Warning signs include alarms sounding, sewage backups, foul odors, slow drains, unusual noises, or the pump running continuously. Prompt service can help prevent more serious damage.

A septic pump moves wastewater or effluent from a septic tank to a drain field or another treatment area when gravity alone isn't sufficient.

We recommend having your septic pump inspected annually to ensure it is operating efficiently and to catch small issues before they become costly repairs.

Yes. Pump failures can happen unexpectedly, leaving you without water or causing wastewater backups. We provide prompt service to restore your system as quickly as possible.

The Pump Works proudly serves homeowners and businesses throughout Monroe County and most areas in North Eastern, PA with professional well pump, grinder pump, septic pump, and water system services.